Posted on: Wed, 05/07/2025

By Adam Shoneck

The American Arbitration Association® (AAA®) recently released its 2024 Mass Arbitration: Consumer & Employment Infographic, a visual deep dive into the fast-evolving world of mass arbitration. As the volume and visibility of mass arbitrations grow, so does the need for clear, data-driven insights into what’s happening in those cases.

Why the AAA Shares This Data

Posted on: Mon, 05/05/2025

In the rapidly evolving world of technology, organizations are increasingly turning to generative AI (GenAI) and automation to streamline operations, enhance efficiency, and drive innovation. At the AAA®, these advancements are not just buzzwords—they're being actively explored and implemented across key departments. To gain deeper insights into how GenAI and automation are shaping the future of work at the AAA, we spoke with several leaders across operational business departments. Eric Dill, SVP and chief people officer; Anne Losada, AVP of people strategy & enablement;

Posted on: Sun, 05/04/2025

By Andrew Barton and Jeffrey Zaino

Arbitration is generally praised for its efficiency, flexibility and fairness. Yet when it comes time to render an award, arbitrators may find themselves needing greater clarity on the issues presented and the specific relief each party is seeking. Traditionally, this can result in time-consuming and expensive post-hearing submissions. 

Enter the Issues and Relief Statement (IRS). This streamlined, neutral alternative equips arbitrators with the information they need to craft clear, enforceable and well-reasoned awards without adding

Posted on: Wed, 04/30/2025

Summary

In Episode 22 of 2030 Vision: AI and the Future of Law, co-hosts Jen Leonard and Bridget McCormack challenge conventional thinking around legal ethics and artificial intelligence. Historically, conversations around AI in law have focused on risks—bias, hallucinations, confidentiality. But Leonard and McCormack argue it's time to broaden the ethical lens: Could it